Select The Best urBin Plan

The cost of your appointment is hourly based and determined by the total hours of service, pickup, or delivery provided. The hourly rate is set accordingly to the total amount of items (volume in cf) your appointment requires.

The duration for our packing and moving services, charged on an hourly basis, can vary depending on several factors including the size of your home, the volume of items to be moved, and the distance between locations. On average, a typical move for a one-bedroom apartment may take 3-5 hours, while larger homes can require 5-8 hours or more. To provide you with a more accurate estimate, we recommend scheduling a consultation with one of our experts who can assess your specific needs and give you a tailored time and cost estimate.

All charges related to your appointment will be processed directly to the credit or debit card associated with your account once the appointment is created. We don't accept cash payments for appointment fees. However, if you wish to express your appreciation, you can certainly offer a cash tip to the urBin team.

During the delivery process, you'll be allotted a 20-minute window to unload your bins. If you require more time, it's essential to schedule another pickup session. Please be aware that the pickup fees may apply. You are allowed to keep the bins at no additional cost for up to 7 days. However, if you find the bins useful and wish to retain them, you may rent them at $2.5/bin/week (min 2 weeks) or buy them for a fee of $35/bin.

Our service offers the convenience of delivering individual boxes/items to you upon request. The fee for this service depends on the number and size of boxes/items, as well as the delivery location. For a single box delivery within a standard service area, a base fee applies. Additional charges may be added based on distance and urgency of the delivery request. For specific pricing and to arrange for a delivery, please contact our customer service team, who will be happy to provide you with a detailed quote and assist with your delivery needs.