Collecting Personal Information
We may collect personal information from you when you visit our Site, register an account, subscribe to our newsletter, fill out a form, or interact with our services. Personal information may include, but is not limited to, your name, email address, phone number, mailing address, and payment information.
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete that information from our systems.
Sharing Personal Information
We may share your personal information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, marketing, and customer support. We require these service providers to use your personal information only for the purposes we specify. We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information. You can also opt-out of Google Analytics
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page
You can opt out of targeted advertising by using these links:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal
We may also share your personal information to comply with applicable laws and regulations, in response to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by following the instructions provided by each third-party advertising platform.
Using Personal Information
We use your personal information for various purposes, including:
- To provide and maintain our Site and services
- To improve, personalize, and expand our Site and services
- To communicate with you and provide customer support
- To process transactions and send you related information
- To detect, prevent, and address technical issues
- To monitor the usage of our Site and services
- To comply with legal obligations
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We also use it for Marketing, Sales, Resale, upgrades, or promotions.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). For example ADVERTISING/RETARGETING.
We process your personal information based on one or more of the following lawful bases:
Your consent to the processing of your personal information
The performance of a contract between us and you
Compliance with a legal obligation
Our legitimate interests, such as improving and providing our Site and services
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
Selling Personal Information
Our Site may sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
categories of information sold;
information about your use of the Site or urBin services, your purchases, your interaction with urBin software, and the email address associated with your purchase.
To opt-out of sale; Please contact us at firstname.lastname@example.org.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
You have the right to access, correct, or delete your personal information, as well as the right to object to or restrict our processing of your personal information. If you wish to exercise any of these rights, please contact us at email@example.com.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). In addition to the rights mentioned in Section 10, you also have the right to data portability and the right to withdraw your consent to our processing of your personal information.
If you are a resident of California, you have certain data protection rights under the California Consumer Privacy Act (CCPA). In addition to the rights mentioned in Section 10, you also have the right to:
Know what personal information is being collected about you
Know whether your personal information is sold or disclosed and to whom
Say no to the sale of your personal information
Access your personal information
Receive equal service and price, even if you exercise your privacy rights
To exercise any of these rights under the CCPA, please contact us at firstname.lastname@example.org.
Do Not Track
We do not support Do Not Track (“DNT”) signals sent by web browsers. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.
If you have any complaints regarding our handling of your personal information or our privacy practices, please contact us at email@example.com. If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.