urBin's Smart Storage solution offers a modern and convenient twist to the conventional storage methods in New York City. Instead of you going to the storage unit, our team expert team comes to you, professionally handles your belongings, and safely stores them in our secure facility. Through our innovative online portal, you can view a digital catalog of your stored items anytime, and when needed, schedule a return of specific items or add more to your storage account. Begin by choosing the space size that fits your needs or the items you would like to store, and experience a hassle-free and personalized storage journey with urBin.

urBin Storage NYC uses innovative technology. You can request the storage, packing, pickup, delivery, and access requirements within the urBin mobile app. It allows you to safely store your belongings and access them with ease. Smart on-demand storage services by urBin have revolutionized the traditional storage industry by offering a more flexible, efficient, and user-friendly approach. We provide service right to your doorstep within our operational zones (See areas).

Simplified Storage Experience: Traditional storage often comes with hidden fees, inflexible terms, and the inconvenience of traveling to and from storage units. We aim to streamline this experience, making it more effortless and efficient for customers.

Digital Booking: you can use our online app or website to select items you wish to store. You can choose from an extensive menu organized by space or furniture type, or select the space size you need.

Flexible Plans: urBin offers pay-as-you-go, month-to-month plans for flexibility. Discounts are available for longer storage durations.

Transparent Pricing: There are no hidden fees. The rate quoted is the rate customers pay. All storage facilities are secure and climate-controlled.

Packing Options: Customers can pack their items in their own boxes or use bins ("urBins") provided by urBin before their booked appointment. If needed, urBin also offers packing services for an additional fee.

Pickup Service: Once packed, customers can schedule a pickup. urBin professionals will then collect the items.

Digital Tracking: Items are assigned a QR code for easy tracking. They are photographed and cataloged upon arrival at the storage facility. Customers can access an online visual inventory of their stored item 24/7.

Easy Retrieval: If customers need their items back, they can access their online inventory and request delivery of specific items.

This approach to storage provides a tech-forward solution that prioritizes customer convenience and flexibility. It eliminates the traditional hassles associated with self-storage and offers a more modern, user-focus experience.

urBin's storage NYC centers prioritize security above all. They are off-limits to the general public and are constantly monitored around the clock. Our service are armed with state-of-the-art technology and safety systems. Rest easy, your belongings are in a fortress with urBin.

All charges related to your appointment will be processed directly to the credit or debit card associated with your account once the appointment is created. We don't accept cash payments for appointment fees. However, if you wish to express your appreciation, you can certainly offer a cash tip to the urBin team.

During the delivery process within New York City, you'll be allotted a 20-minute window to unload your bins. If you require more time, it's essential to schedule another pickup session. Please be aware that the pickup fees may apply. You are allowed to keep the bins at no additional cost for up to 7 days. However, if you find the bins useful and wish to retain them, you may rent them at $2.5/bin/week (min 2 weeks) or buy them for a fee of $35/bin.

At urBin we understand the importance of family members or associates that you would like to grant access to (subject to the terms and conditions outlined on our website). If you wish to permit someone to access details and items of your account, you can add them as an authorized user under your main account.

Scheduling a pickup or delivery appointment with urBin in New York City is designed to be quick and straightforward. Here's how you can do it:

Access Your Account: Log in to your urBin account either through our website or mobile app.

Choose the Service: Select the Schedule Pickup or Schedule Delivery option, depending on your need.

Select Items: For delivery, choose the items you want returned from your photo inventory. For pickup, indicate the items or bins you plan to store.

Pick a Date and Time: Choose a convenient date and time slot from the available options. Our system will show you all the upcoming available slots for you to select from.

Confirm Details: Review and confirm the details of your appointment, including the address and specific instructions, if any.

Finalize Appointment: Once you confirm all details, finalize your appointment. You will receive a confirmation via email or text, along with a reminder closer to the date.